Terms of Service.

“Afterward,” “we,” and “us” mean Afterward LLC, an Oregon domestic limited liability company that operates the Afterward service. Our Oregon registry number is 258197699. “You” means the person who creates an Afterward account and agrees to these terms.

By creating an account, signing in, or using Afterward in any other way, you agree to these terms and to our privacy policy. If you do not agree, please do not use the service.

You must be at least 18 years old to create an Afterward account.

Afterward is a service for creating, maintaining, and selectively sharing a personal “binder” of information your chosen recipients can read if you cannot be reached. The binder is end-to-end encrypted; the keys live with you and your recipients, and we cannot read its contents.

Afterward is not a legal document service, a will, a trust, an estate plan, an insurance policy, a financial-advisory product, a medical-advisory product, or a substitute for any of those. Where any of those is appropriate to your situation, please consult the relevant professional.

You are responsible for keeping your account credentials safe — your sign-in method, your backup code, and any backup access you set up. The architecture means we cannot recover your binder if you lose all of these. The same property that keeps an attacker out is the property that keeps us out.

You are responsible for what happens under your account. If you believe someone else has gained access, write to us at hello@afterward.care as soon as you can.

You must give us accurate account information and keep it current — particularly the contact details we would use to reach you during the courtesy interval.

Everything you put into your binder remains yours. We do not own it, we do not claim a license to use it for our own purposes, and we do not sell it.

To run the service, you grant us a limited, non-exclusive license to store, transmit, and display the encrypted form of your binder, and to deliver the read-link to the recipients you have named, on the schedule you have set. That license ends when your account is closed and the contents are erased.

You confirm that you have the right to put any content you place in your binder into it, and that doing so does not violate any third party’s rights or any applicable law.

You may name one or more people as recipients of your binder, on the terms the service allows. Recipients do not need to install Afterward or create an account; they read in a browser through a single-use sign-in link.

You are responsible for telling us how to reach each recipient, and for keeping that contact information current. If a contact method is wrong, we cannot deliver the read-link.

The courtesy interval is the mechanism that allows your recipients to ask to read what you left them if you cannot reach the application yourself. By default, sixty days of inactivity opens a seven-day window in which a recipient may make the request, and you are notified and can decline. You can change the durations, or turn the interval off, from your settings.

The courtesy interval is a product feature of Afterward, not a legal instrument. It does not, by itself, confer on a recipient any right under applicable law to act on your behalf, to access your financial accounts, to make medical decisions for you, or to administer your estate. In the United States, where you live in a state that has adopted the Revised Uniform Fiduciary Access to Digital Assets Act (“RUFADAA”) or a substantially similar statute, your designation of a recipient inside Afterward is intended to serve as an “online tool” direction under that statute for the Afterward binder only, subject to any contrary provisions in a will, trust, power of attorney, or court order. It does not designate that recipient as your executor, agent, trustee, or fiduciary for any other purpose. For binding legal authority, please put the appropriate document in place with a qualified professional.

Afterward offers a Free plan and an annual Family plan. Family checkout is available to customers in the United States first. Family is billed at US$99 per year, plus any taxes shown at checkout, and renews yearly unless you cancel.

Free remains useful without a card. Family adds the fuller handoff tools described on the pricing page, including the v1.1 Family features that are live in the product. We do not sell or charge for planned Family features until they are actually available.

Paid subscriptions are billed only after you choose Family and authorize payment through Stripe, our payment processor. Stripe handles card details directly. We keep billing references needed to reconcile your plan, support refunds, and comply with legal and tax obligations.

You can cancel Family any time from Billing in the application through the Stripe customer portal. Cancellation does not require a support ticket, retention call, survey, or discount screen. By default, cancellation is scheduled for the end of the paid period, so Family access continues through the year you already bought.

If this is your first Family charge, write to us within 30 days and we will refund the year, once per account or household. After that first-time refund window, ordinary cancellations are not prorated. We may provide a full or prorated refund for duplicate or erroneous charges, refunds required by law, no-fault account closure by Afterward, material Family feature degradation during the paid period, or support-approved hardship and trust-preserving exceptions.

If Family ends, your binder remains available. Export and deletion remain available. Existing content that is over a Free-plan cap remains readable, editable, deletable, and exportable; adding more over-cap items or starting new Family-only workflows can require an active Family plan.

You agree not to use Afterward to:

• Plan, organize, or facilitate physical or financial harm to another person.
• Evade legal obligations to a third party — for example, by hiding assets from a court, a creditor, or a counterparty.
• Store content that you do not have the legal right to store, including stolen credentials, illegal material, or content that infringes another person’s rights.
• Probe, scan, attack, or attempt to reverse-engineer the service, except where applicable law gives you a non-waivable right to do so.
• Use the service to send unsolicited communications, abuse our recipients, or test our anti-abuse measures.
• Resell, sublicense, or operate the service on behalf of another person without our written agreement.

We may suspend or close an account that we reasonably believe is being used for any of these purposes. Where the situation allows, we will warn you first and give you a chance to put it right.

We work to keep Afterward available, but we do not promise the service will be uninterrupted or free of errors. Planned maintenance windows are announced in the application; unplanned outages we will resolve as quickly as we can.

We may add, remove, or change features over time. When we make a change that materially affects the service, we will give you reasonable notice in the application or by email before it takes effect where the circumstances allow.

If we materially remove or degrade a paid Family feature during your paid period, we will give at least 30 days’ in-app and email notice where circumstances allow. If you cancel because of that material degradation, we will refund unused time pro rata to the cancellation date.

By you. You can close your account at any time from inside the application. Closing the account erases your binder and the personal information we hold about you, subject to the retention windows described in the privacy policy.

By us. We can suspend or close an account if you materially breach these terms, if we are required to by law, or if continuing to provide the service would expose us or another user to harm. Where the situation allows, we will tell you why and give you a chance to respond before we act.

If we close a paid Family account without fault by you, we will provide a refund for unused time unless the law requires a different result.

You can export your binder at any time in PDF and in a portable archive format. Data portability is a feature of the service, not a premium add-on. We do not hold your binder hostage and we will not.

You can ask us to erase your account at any time. Before deletion, you can download a final export from inside the authenticated application. We do not email binder exports to you. After the export window closes, we delete the contents from active systems and from backups within the windows described in the privacy policy.

We provide the service with reasonable skill and care, in line with the practices described on the security page. We design Afterward so that we cannot read the contents of your binder; we do not warrant that no software vulnerability will ever exist in the service or its dependencies.

To the maximum extent permitted by law, the service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where applicable law does not allow us to.

Nothing in these terms limits or excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be limited or excluded by applicable law. If you are a consumer, nothing in these terms limits the non-waivable consumer-protection rights of the US state where you live.

To the maximum extent permitted by law, neither side is liable to the other for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data, arising out of or relating to the service.

Our total liability to you for any claim arising out of or relating to the service in any twelve-month period is limited to the greater of (a) the fees you have paid us in the twelve months before the event giving rise to the claim, or (b) one hundred United States dollars (US$100).

The limits in this section do not apply to liability that cannot be limited by applicable law.

You agree to indemnify and hold us harmless from any third-party claim arising out of (a) content you placed in your binder that you did not have the right to place there, (b) your use of the service in violation of these terms, or (c) your violation of a third party’s rights.

This indemnity applies only to the extent permitted by the consumer-protection law of the US state where you live.

These terms are governed by the laws of the State of Oregon, United States, without regard to its conflict-of-laws rules.

Where a dispute arises that cannot be resolved between us informally, the parties agree to submit to the exclusive jurisdiction of the state and federal courts located in Multnomah County, Oregon. Either party may instead bring an individual claim in the small-claims court of the place where the consumer lives, where that court has jurisdiction.

To the maximum extent permitted by applicable law, you and Afterward each waive any right to bring or take part in a class action, collective action, or representative proceeding. Where that waiver is not enforceable under the law of the state where you live, this paragraph is severable and the rest of these terms continue to apply.

Nothing in this section deprives you of any non-waivable consumer protection that applies where you live.

We will update these terms from time to time. When the changes are material, we will tell you in the application and by email at least thirty days before they take effect. Continuing to use the service after a material change takes effect means you accept the updated terms.

Non-material changes — clarifying language, fixing a typo — take effect when posted, and the “Last updated” date at the top of this page changes accordingly.

For legal questions, write to legal@afterward.care. For everything else, write to hello@afterward.care. A real person reads both.

Legal correspondence may be sent to Afterward LLC, 5441 S Macadam Ave, Ste N, Portland, OR 97239. Our registered agent for service of process is Northwest Registered Agent LLC at the same address.