Terms of Service.

“Afterward,” “we,” and “us” mean [FLAG: legal entity name, registered address, and registration number to be confirmed by counsel]. “You” means the person who creates an Afterward account and agrees to these terms.

By creating an account, signing in, or using Afterward in any other way, you agree to these terms and to our privacy policy. If you do not agree, please do not use the service.

You must be at least [FLAG: minimum age to be confirmed by counsel — recommend 18 given the nature of the service, with carve-outs as required per jurisdiction] to create an Afterward account.

Afterward is a service for creating, maintaining, and selectively sharing a personal “binder” of information your chosen recipients can read if you cannot be reached. The binder is end-to-end encrypted; the keys live with you and your recipients, and we cannot read its contents.

Afterward is not a legal document service, a will, a trust, an estate plan, an insurance policy, a financial-advisory product, a medical-advisory product, or a substitute for any of those. Where any of those is appropriate to your situation, please consult the relevant professional.

You are responsible for keeping your account credentials safe — your sign-in method, your recovery passphrase, and any backup access you set up. The architecture means we cannot recover your binder if you lose all of these. The same property that keeps an attacker out is the property that keeps us out.

You are responsible for what happens under your account. If you believe someone else has gained access, write to us at hello@afterward.care as soon as you can.

You must give us accurate account information and keep it current — particularly the contact details we would use to reach you during the courtesy interval.

Everything you put into your binder remains yours. We do not own it, we do not claim a licence to use it for our own purposes, and we do not sell it.

To run the service, you grant us a limited, non-exclusive licence to store, transmit, and display the encrypted form of your binder, and to deliver the read-link to the recipients you have named, on the schedule you have set. That licence ends when your account is closed and the contents are erased.

You confirm that you have the right to put any content you place in your binder into it, and that doing so does not violate any third party’s rights or any applicable law.

You may name one or more people as recipients of your binder, on the terms your plan allows. Recipients do not need to install Afterward or create an account; they read in a browser through a single-use sign-in link.

You are responsible for telling us how to reach each recipient, and for keeping that contact information current. If a contact method is wrong, we cannot deliver the read-link.

The courtesy interval is the mechanism that allows your recipients to ask to read what you left them if you cannot reach the application yourself. By default, sixty days of inactivity opens a seven-day window in which a recipient may make the request, and you are notified and can decline. You can change the durations, or turn the interval off, from your settings.

The courtesy interval is a deliberately blunt instrument. It is not a substitute for a legal designation of authority. [FLAG: counsel to confirm jurisdiction-specific language regarding the interaction between the courtesy interval and applicable laws on power of attorney, fiduciary access to digital assets (e.g. RUFADAA in the US), and similar regimes]

Afterward offers a Free plan and a paid Family plan. Pricing and the features included in each plan are described on the pricing page.

Family is billed annually in advance. By subscribing, you authorise us, through our payment processor, to charge your payment method at each renewal until you cancel.

You can cancel from inside the application at any time. Cancellation takes effect at the end of the current paid period; we do not pro-rate partial periods on cancellation.

We offer a thirty-day refund window for first-time Family subscribers — write to hello@afterward.care within thirty days of the initial charge and we will refund the year. After that window, cancellation stops the next charge but does not refund the current period.

[FLAG: counsel to confirm consumer-law refund obligations per jurisdiction (e.g. EU 14-day withdrawal right, UK Consumer Contracts Regulations) — the policy above is a baseline, not a ceiling, and may need to be more generous in named regions]

Taxes are added to the listed price where required by law.

You agree not to use Afterward to:

• Plan, organise, or facilitate physical or financial harm to another person.
• Evade legal obligations to a third party — for example, by hiding assets from a court, a creditor, or a counterparty.
• Store content that you do not have the legal right to store, including stolen credentials, illegal material, or content that infringes another person’s rights.
• Probe, scan, attack, or attempt to reverse-engineer the service, except where applicable law gives you a non-waivable right to do so.
• Use the service to send unsolicited communications, abuse our recipients, or test our anti-abuse measures.
• Resell, sublicense, or operate the service on behalf of another person without our written agreement.

We may suspend or close an account that we reasonably believe is being used for any of these purposes. Where the situation allows, we will warn you first and give you a chance to put it right.

We work to keep Afterward available, but we do not promise the service will be uninterrupted or free of errors. Planned maintenance windows are announced in the application; unplanned outages we will resolve as quickly as we can.

We may add, remove, or change features over time. When we make a change that materially reduces the value of a paid plan, we will tell you in advance and give you a way to take action — including, if you prefer, a refund of the unused portion of the period. [FLAG: counsel to confirm specific notice durations and the refund-on-material-degradation commitment is one we are willing to bind ourselves to]

By you. You can cancel a subscription, or close your account entirely, at any time from inside the application. Closing the account erases your binder and the personal information we hold about you, subject to the retention windows described in the privacy policy.

By us. We can suspend or close an account if you materially breach these terms, if we are required to by law, or if continuing to provide the service would expose us or another user to harm. Where the situation allows, we will tell you why and give you a chance to respond before we act.

If we close your account through no fault of yours, we will refund any unused portion of a paid period.

You can export your binder at any time, on any plan, in PDF and in a portable archive format. Data portability is a feature of the service, not a premium add-on. We do not hold your binder hostage and we will not.

You can ask us to erase your account at any time. We will send a final export to the account email first, then delete the contents from active systems and from backups within the windows described in the privacy policy.

We provide the service with reasonable skill and care, in line with the practices described on the security page. We design Afterward so that we cannot read the contents of your binder; we do not warrant that no software vulnerability will ever exist in the service or its dependencies.

To the maximum extent permitted by law, the service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where applicable law does not allow us to.

Nothing in these terms limits or excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be limited or excluded by applicable law. [FLAG: counsel to confirm jurisdiction-specific non-waivable warranties (e.g. UK Consumer Rights Act, EU Sale of Digital Content Directive, US state-level consumer-protection statutes) and adjust the disclaimer scope accordingly]

To the maximum extent permitted by law, neither side is liable to the other for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data, arising out of or relating to the service.

Our total liability to you for any claim arising out of or relating to the service in any twelve-month period is limited to the greater of [FLAG: liability cap to be confirmed by counsel — typical patterns are (a) the fees you paid us in the prior twelve months and (b) a fixed floor amount such as USD 100; counsel to confirm the right pattern for the company’s risk posture and the consumer-law constraints in target markets].

The limits in this section do not apply to liability that cannot be limited by applicable law.

You agree to indemnify and hold us harmless from any third-party claim arising out of (a) content you placed in your binder that you did not have the right to place there, (b) your use of the service in violation of these terms, or (c) your violation of a third party’s rights.

[FLAG: counsel to confirm scope of indemnity for consumer users (most jurisdictions limit or prohibit broad consumer indemnities) and adjust as required]

These terms are governed by the laws of [FLAG: governing-law jurisdiction to be confirmed by counsel based on the company’s domicile and the residence profile of the user base], without regard to its conflict-of-laws rules.

Where a dispute arises that cannot be resolved between us informally, the parties agree to submit to the [FLAG: dispute-resolution forum to be confirmed by counsel — courts of named jurisdiction, arbitration under named rules, small-claims carve-out, class-action waiver scope; counsel to confirm enforceability per consumer market and provide opt-out language where required].

Nothing in this section deprives you of any non-waivable consumer protection that applies where you live.

We will update these terms from time to time. When the changes are material, we will tell you in the application and by email at least [FLAG: notice period for material changes to be confirmed by counsel — recommend at least 30 days where the change reduces your rights] before they take effect. Continuing to use the service after a material change takes effect means you accept the updated terms.

Non-material changes — clarifying language, fixing a typo — take effect when posted, and the “Last updated” date at the top of this page changes accordingly.

For legal questions, write to legal@afterward.care. For everything else, write to hello@afterward.care. A real person reads both.

For postal mail and matters that require service of process, see [FLAG: postal address and any registered-agent details to be confirmed by counsel and added here before publication].